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Thanks for contacting us. Please can you email us at support(***at***)www.mirekusoft.com so we can follow up on how to resolve the problem. Please include any error messages you saw and repro steps. Thanks
What was the name of the program you were uninstalling? Thanks
Thanks for providing your feedback. Install Monitor will associate a change with the program that made it. It shouldn’t be random. I would need more details on the sequence of actions to get an idea for what happened. However, I would recommend a couple of best practices. Please review the Program Cleanup list before selecting OK. Install Monitor only removes the items that are selected. If there are things you don’t want to remove or unsure about you can unselect them or even cancel the dialog. You can also bring it back later if you have the Programs view set to show uninstalled programs. You can also turn on the System Restore option for program cleanup. If you have folders outside of the user profiles you want excluded from cleanup you can add them to the excluded folders in Options|Uninstaller.
We are looking at ways of improving and simplifying this both from a user experience perspective and making the software smarter.
There is no default time limit for timeline history so it would be kept until you decide to remove the programs.
On the support page there’s a “Click to chat” button on the left. You can also use the “Need Help?” button in the bottom right.
Hi empleat, it’s probably a temporary condition. If the Start Service button is not working you can try to start the service by running
sc start mimengfrom an administrator command prompt. Please can you also create a support ticket (https://www.mirekusoft.com/forum/forums/support/) so we can see what caused the error. Thanks
Hi empleat, please can you use the “Need Help” button in the lower right corner to submit a support request. I’ll need to collect logs to see what’s happening. Thanks
What game were you uninstalling and what ended up getting removed instead? Thanks
This is supported in the latest version of the product.
Thanks for the feedback. We’ll take that into consideration.January 22, 2020 at 1:32 pm in reply to: Used (expired) license key after reinstallation of windows after crash #25818
Did your issue get resolved?
ThanksJanuary 22, 2020 at 1:30 pm in reply to: It probably need update for new version of Windows 10 #25817
Sorry for seeing this late. For faster support, please use the support page. Do you remember what error were you getting?
ThanksOctober 23, 2019 at 12:17 am in reply to: Used (expired) license key after reinstallation of windows after crash #25786
Please can you use the contact form to send a support request and we’ll make sure you’re taken care of.